About Kundelab.
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We are an authorized Zendesk Partner based in Norway, offering Zendesk consulting services.
At Kundelab, you’ll work with the same experienced team members throughout the entire process. We are adept problem solvers with extensive experience across various industries. We maintain close collaboration with our clients to gain a deep understanding of their needs and deliver effective solutions. Feel free to reach out to us for a pleasant conversation about customer service.
The Kundelab Team.
Patrick Bu Jonassen
Managing Director and Senior Consultant
Patrick is an experienced consultant and leader with a strong background in customer service, IT service desk, and business development. He is passionate about delivering excellent customer service and leverages his practical experience to assist other businesses in implementing and optimizing their Zendesk solutions.
Over the years, Patrick has acquired an impressive level of knowledge and expertise within the Zendesk platform. Patrick is recognized for his structured approach and his ability to devise comprehensive and effective solutions. He thrives in fast-pased environment, comfortably managing projects of all sizes.
Email: patrick@kundelab.no
Mai Lena Mondal
Partner and Senior Consultant
Mai Lena is an experienced consultant with expertise in customer service, digital marketing and data-driven optimization. She specializes in Zendesk implementation, optimization and management, with a passion for Zendesk Explore
Mai Lena prefers to work closely with customers over longer periods and believes that this is how you create the best customer service solutions. She believes in-depth knowledge of both identified and latend customer needs is crucial insight to tailor Zendesk solutions effectively. Mai Lena has set up global accounts and knows what it takes to build scalable solutions whether they are large or small.
Email: mailena@kundelab.no